TBS095 Industry Spotlight with Penny Cornah from Master Plumbers Queensland

Plumbers unite!

Ok, maybe that’s a bit extreme, but the Master Plumbers Association sure are working hard to bring plumbers together.

Why? Well, plumbing can be a complex, compliance-heavy game and without adequate support, plumbers could find themselves on the wrong side of local and state governments. Not to mention the wrong side of your customer’s cheque book!

Master Plumbers are also working hard to ensure unlicensed operators are dealt with and discouraged to ensure the tradies doing the right thing aren’t disadvantaged.

Even if you’re not a plumber, this episode has some great tips about industry associations, why you should seriously be joining if you’re not already a member and the importance of systems and procedures in your trade business.

TBS094 Are You A Pleaser? How To Tell And What To Do About It

It feels good to make others happy. They smile, you smile. All is good with the world.

But what if we told you making other people happy could be bad for your health?

Pleasing others is something we’re probably taught as kids but some of us take it a bit far. So much so that we can end up putting others first all the time and sacrificing our own happiness in the process. This can lead to burnout, resentment, poor performance and even the opposite of pleasing – aggression.

In today’s episode the guys take a look at this sneaky little habit and how to recognise your own tendencies in this area. Plus, Waz and Michaela give some tips on how to strike a better balance so everybody smiles.

TBS093 But Things Will Be Different This Time

You’ve probably heard the definition of insanity before… doing the same thing over and over and expecting a different outcome?

Sadly, many of us actually do this without realising it and in today’s episode we take a look at a story that illustrates this point. Wazza also gets back into using his favoured analogies so order is restored!

The crux of this episode is learning to recognise the real problems in your business and your life and solving them. All too often we end up blinded by problems that aren’t really at the root of our issue and therefore we waste time and resources trying to solve something that doesn’t change our situation. At least not for the long term.

TBS092 Markup Margin And What They’ve Got To Do With Your Bank Account

Margin. GP. Markup. Gross Profit. Net Profit. Revenue. Sales.

What the heck do all these things mean and are they even different?

Unfortunately it’s a question not every business owner can answer. In fact, no many business owners can tell the difference between all these, how they relate to each other and how they all lead to one very important outcome: CASH!

We put together a quick episode to (hopefully) give you some more clarity about margin and markup in particular as they have a huge impact on how much money you make on materials and labour. Knowing the difference and how to calculate them will also help you quote jobs correctly so you don’t find yourself working for clients for free… or worse still, paying clients to work for them!

Warrick has also put together a margin/markup calculator you can use to help figure out your pricing and whether you’re on target. You’ll find it in the Tradies Business Toolkit so head on over and grab this handy tool for just $1*

TBS054 Why Your Image Says More About Your Business Than Your Words with Jason Malouin

You know the saying, a picture tells a story, right?

Well, when we’re dealing with customers and running a business it’s truer than ever. The way you look tells your customers, suppliers, competitors and staff a story about you, your business, your service and so on.

And we’re not just talking the way you look. We’re talking vehicles, uniforms, stationery, website…

It’s a much-overlooked area of marketing and promoting a trade business…the pictures of you and your team. They say so much to a prospective customer, especially when you realise that people don’t buy from companies or businesses…they buy from people. More to the point, people buy from people they like (and trust) and if they’re sitting on their couch or at their dining table looking at your website, and a photo your 9 year old kid took on your iPhone to upload the the ‘About Us’ page of your website…what does that image say to your potential client?