TBS031: What Would Wazza Do Vol1 – How To Avoid Customer Service Disasters

9 years ago

Customer Service, General Business Management

Have you ever had one of ‘those’ jobs where you knew it was going to go pear shaped from the start? Where you wished you’d listened to your gut instinct…

Narrow Niches Mean Nice Numbers

9 years ago

Customers and Service, Small Business Marketing

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You’ve heard the saying right? ‘By being all things to all people you’re in danger of being nothing to nobody’? What’s this really all about though and what’s it got…

Want More Customers? Take Off Your Shoes.

10 years ago

Customers and Service, Small Business Marketing

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Want more customers? Try taking off your shoes… Have you noticed how it’s often the simple things in life that make such a big difference? My wife and I had a…

Personality branding – The third brand your business needs

10 years ago

Business Planning, Sales and Selling, Small Business Conditions, Small Business Marketing

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This blog has been re-posted with permission from Daniel Priestley and the team at www.keypersonofinfluence.com.au Personality branding – The third brand your business needs. There are three layers of branding…

What A Stupid Dog Taught Me About Regret

10 years ago

Goals and Goal Setting, Mindset, Small Business Conditions, Uncategorized

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[I hadn’t originally planned to publish this post. I actually wrote it partly to capture my memories of these events and partly to help me make sense of my thoughts and…

Why Reading Books Could Be Bad For Your Business

10 years ago

Small Business Marketing

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It’s a commonly taught principle that ‘the more you learn, the more you earn’. It’s true isn’t it? The more you know about sales, budgeting, negotiations, marketing and so on…

TBS031: What Would Wazza Do Vol1 – How To Avoid Customer Service Disasters