All Your Customers Are Price Shoppers

All your customers are price shoppers Yep. All of them. All they want is the cheapest price. It’s true! Except there’s a catch and it’s the same thing that’s an opportunity for you, the business owner. While everyone wants the cheapest price, it’s only one of potentially a number of considerations when making a purchase. The problem is, most business owners do a crappy job of offering any other alternatives

By |February 20th, 2019|Categories: Blog, Budgeting and Cashflow, Cashflow & Finance, Marketing, Mindset|0 Comments

My Number One Time Saving Tip For Your Business

  I know the juggle, you’ve worked all day on the tools, you are tired and yet there is a mountain of work to do again when you get back to your office. There is the paperwork to sort, quotes to do, materials to order, stress, pressure and more stress! Quoting is the number one time waster in most trade businesses, I say time waster because so many quotes are

By |November 13th, 2018|Categories: Blog, Cashflow & Finance, Customer Service, General Business Management|0 Comments

How To Take A Real Holiday

Taking a holiday is front of mind this time of year. With all the stress of the silly season, it is the thought of a holiday that keeps us ploughing on. When we take a holiday though, we often don’t really relax, the phone is still on, the emails keep coming. If you could take a real holiday, free from phones, email and business worries, would you take it? When starting a business,

By |November 13th, 2018|Categories: Blog, General Business Management, Mindset, Wellbeing|Tags: , , , |0 Comments

The Power Of A Niche

The Power Of A Niche I’m not talking about a wall niche here, yes, they are lovely but they don’t have any power! I’m talking about finding a niche for your business. Say what??! You want me to narrow down my business to one niche?? Yep, I sure do, and when you do, I promise you will have opportunity for more work, yep really. You see a niche holds so much power

By |November 12th, 2018|Categories: Blog, Growing your business, Marketing, Small Business Marketing|0 Comments

Risky business for tradies

In addition to watching their backs this Tradies National Health Month, Tradies are being encouraged to ensure their safety practices are up to scratch to avoid serious injury or even death. It comes as Australia’s tradies continue to have among the poorest health and safety conditions of workers across all sectors. Statistics have shown that 1 in 5 serious workplace injuries involve someone working as a tradie. Tradies also have

By |August 2nd, 2017|Categories: Blog, Business Planning, Construction, Customer Service, General Business Management, Team and Recruitment|Comments Off on Risky business for tradies

How We Land 92% of Our Clients – and a Simple Plan For You to do It Too

It’s the biggest challenge of tradies everywhere:  balancing finding the work with doing the work.  When a potential client rings, it’s not going to be while you’re sitting staring at the phone, waiting for it to ring.  You know it’ll only ring while you’re up a ladder or crawling through a ceiling… It’s Tradies Law.  For 25 years, I’ve run one of Queensland’s most successful pre-purchase building inspection companies.  We’re

By |March 13th, 2017|Categories: Blog, Business Planning, Sales and Selling|0 Comments

The trouble with customers

Customers, or clients, can be a real pain. Getting paid, or at the very least getting paid on time, mismatched customer expectations, quality disputes, poor customer reviews, payment retentions, bad mouthing and all manner of headaches can befall business owners in their day to day dealings with clients. It’s easy to blame customers for not playing by the rules or for being ill informed and unreasonable.  The truth is though,

Dogs and divorce: 3 lessons I learned from both

I miss my dog. Cooper was always, always happy to see me come home. Actually, he wasn’t just happy, he was excited. Barking, jumping, running around like he hadn’t seen me for months.   Sometimes I ignored him. I was tired. Stressed. Distracted. I’d even shout at him to stop barking (oh the irony!) because it upset my (then) wife or my 3 year old daughter. Other times I’d spend

By |November 10th, 2016|Categories: Blog, Mindset, Mindset and Motivation, Real Tradie Stories|0 Comments

7 Tips For Taking A Holiday From Your Biz

When is the last time as a small business owner you found time to go on a holiday? I mean a real holiday, where you can actually turn off your phone and avoid customers and staff like the plague. You know what? One of the best things you can do for yourself and your business is to bugger off into a holiday wilderness. It not only allows you to recharge

By |October 31st, 2016|Categories: Blog|0 Comments
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