How many times have you walked past something and shook your head in disbelief, “How could anyone do such a poor job?”. What if that was what you were doing in your own business, not with your trade work, but with your teamwork? Giving critical feedback is one of the least favourite (ok, most disliked!) tasks on a business owner’s plate… and yet it could be undermining your entire effort to grow/change/improve. Waz and Nic explain why, and HOW to do better at this.